No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do NOT sell data of any kind. Contact forms filled out by you are used exclusively to reply to you about the products or services you have inquired about.
By providing a telephone number and submitting a contact form you are consenting to be contacted by SMS text message. Message & data rates may apply. You can reply STOP to opt-out of further messaging.
Who we are
Our website address is: https://fastglassrepair.com.
Last updated: 8/29/2026
About this policy
This is the privacy policy for Lightning Glassworks & Screens, covering both our website and our two mobile applications.
Website enquiries
If you contact us through fastglassrepair.com, we collect the name, email address and phone number you give us, and we use them only to reply to you about the products or services you asked about.By giving us your phone number you consent to be contacted by SMS text message. Reply STOP at any time to opt out. We do not share mobile information with third parties for marketing purposes.We do not sell data of any kind.
Who this covers
The rest of this policy concerns our two mobile applications.Lightning Glassworks & Screens LLC (“we”) operates: LG Manager — used by our office staff to schedule work and manage jobs. LGS Tech — used by our technicians in the fieldNeither is available to the general public. Both require an invitation from an administrator, and neither allows anyone to sign themselves up. This policy describes two different groups of people: Our employees, who use the apps. Our customers, whose details our employees record in order to do the workIf you are a customer, you do not use these apps. Your information appears in them because you asked us to quote or carry out work.
What we hold about employees
Identity
Your name and, if you provide it, your phone number. You sign in with Sign in with Apple, which gives us an identifier for your Apple Account. Depending on the choice you make when signing in, that may be a private relay address rather than your real one — we do not need your real email address.
Employment details
Your role, technician skill level, normal working days and hours, and time off. These are what the scheduling works from.Device tokensIf you allow notifications, we store a token so we can send job updates to your device. It identifies the installation, not you personally.Your workThe jobs, estimates, measurements, schedules and messages you create or are assigned to.
What we do not do
We do not track you. Neither app collects your device’s location as a record of where you have been, and LG Manager requests no camera, photo library or location access at all.LGS Tech asks for location, to show job sites relative to where you are; camera and photo library, to capture photographs of the work; and Bluetooth, to connect the card reader. Each is used on the device for that purpose.
What we hold about customers
Recorded by our employees in the course of doing the work:Name, phone number and email address. Service and billing addresses, including their map coordinatesJob, estimate, measurement and payment records. Photographs of the work site and the work performed. Text message conversations with us. Signed documents.
How we use it
To quote, schedule and carry out glass and screen work; to contact you about that work; to take payment for it; and to keep the business records any company keeps.We do not sell personal information. We do not use it for advertising, and we do not share it with data brokers.
Who we share it with
We use the service providers below, and only for the purposes described. Each is bound by its agreement with us to protect your information to the same standard set out in this policy, and none is permitted to use it for its own purposes.Card details are handled by Stripe and never reach our systems.We may also disclose information where the law requires it.
How long we keep it
Job records, estimates, schedules and payment records are kept as business records for as long as we need them for accounting, tax and warranty purposes.If an employee deletes their account, we remove their name and phone number and end their access immediately. The jobs, schedules and messages they worked on remain, because they are records of work done for customers — but they no longer identify the person. This cannot be undone.If you are a customer and would like your details removed, contact us using the details below. We will remove what we are not required to keep, and tell you what we are required to keep and why.
Employee account deletion
You can delete your account yourself, from inside the app, at any time: Profile → Delete Account. It takes effect immediately.If you are the only administrator, you will need to make someone else an administrator first — otherwise the business would be left with no way to manage access.SecurityAccess is controlled per person. Signing in proves who you are; a separate check confirms that you currently work here. When someone leaves, that check is what removes their access, including notifications to their phone.
Children
Neither app is directed at children, and neither is available to the public.
Changes to this policy
If we change this policy, we will update the date at the top of this page.
Contact us
Lightning Glassworks & Screens LLC228 Auburn Dr #9, Colorado Springs, CO 80909Phone: 719-649-4001Email: hello@fastglassrepair.com